The Quicken Online Backup service includes password protection, which is the key used to encrypt your data when you perform an online backup. The password associated with your Online Backup account also lets you update account information, reinstall the Online Backup client application, and perform a Web Restore to another computer.
To request a password hint:
Note: You may have to check your "junk mail" or other "spam" folder for your password hint email.
To request a temporary password:
If you don't have a password hint associated with your account, or if the password hint doesn’t help, you can request a temporary password.