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Unable to Register Quicken

Updated: 5/03/2012 | Article ID: GEN82678

Overview

You may receive a message that Quicken cannot complete the registration process.  When you register your software, Quicken attempts to access the internet.  If you are unable to register, the problem is either with your internet connectivity (as associated with the Quicken software) or a firewall setting (Quicken isn't given access through the firewall). 

Please remember, you may only register a currently supported version of Quicken, which is current year plus two prior year versions.

Check the connection settings for Quicken in Quicken 2010

If you are using Quicken 2011 or newer, Internet Connection Setup does not exist within the Quicken software. You will want to go through the Internet Options in the Windows Control Panel.

  1. Choose Edit menu > Preferences > Internet Connection Setup.
  2. After completing the setup routine, try to register Quicken.

Troubleshoot your Internet connectivity

See Connectivity troubleshooting.

Reset Internet Explorer settings

Quicken embeds the Internet Explorer component into the software which also in part of your Windows environment. These settings are not tied to your default browser. We are simply accessing these settings through Internet Explorer.

  1. Open Internet Explorer (typically found in your programs menu or to the right on your Taskbar next to your Start button).
  2. Select Tools > Internet Options.
  3. On the Advanced tab:
    Note: This option deletes cookies and history. The next time you visit pages that require cookies you may have to answer security questions again.
    • IE 7 & higher: Click Reset..., select the check box for Delete personal settings and then click Reset.
    • IE 6: Click Restore Defaults.
  4. Click OK to close the Internet Options.

Bypass Registration

You may opt out of the Quicken registration. If you do not register, you will not be able to synchronize your date with quicken.com. Also, you may not important information regarding your Quicken software, nor information regarding current and upcoming deals.

 
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