Quicken Order Refund Request

You may have purchased a Quicken product and wish to know how to request a refund. Intuit, the makers of Quicken, offers a 60-day unconditional money back guarantee on all of our products and services.

• If you are requesting a refund for the purchase price of an Intuit product (Including downloaded, unlocked, and web-based Intuit products), go here.
• If you are taking advantage of an offer received from Intuit, which quoted a lower price for the product and/or free shipping & handling (have your priority code ready), contact Quicken Support. But wait! When you fill out the form to contact support, choose your product, then when you choose a category, select Customer Service and Refund in the drop-down menus.  Then select Email Support.
• If you are requesting a refund for an incorrect sales tax rate overcharge: Go here. If any of the above scenarios do not apply to you, go here.

If the above situations do not apply to your situation:

• Please contact support to request a refund. When you fill out the form to contact support, choose your product, then when you choose a category, select Customer Service and Refund in the drop-down menus. Then select Email Support. Be sure to provide as much information as possible so that we may thoroughly research your request. Please note that refunds for situations other than those mentioned above are granted on a case-by-case basis only.