Pause or temporarily disable all virus scanning and Malware protection for at least 15 minutes before starting the update process. Although this may not be necessary, there are times in which some anti-virus and malware protection agents can interfere with the Quicken update process. Please use this measure if problems occur while updating.
Verify that the Quicken program (QW.exe or Quicken Launcher) has full and unrestricted access to the Internet. Refer to your firewall documentation or contact your firewall provider if you need assistance verifying this.
Make sure you have the latest update. Choose About Quicken from Quicken's Help menu, located near the top of the Quicken screen. If you see Release R7 below the Quicken logo, your program is already up to date.
Make sure you have completed all previous online sessions. From Quicken's Online menu, choose Online Center. Click Update/Send. If your last online session was not completed, you'll see the message Your last online session was not completed. Quicken will now try to complete this previous connection. After it is done, you can send your new request. Click OK to complete your previous connection. Once the connection is complete, you are ready to update.
Choose to Save the file, then browse to your desktop and save it there.
From your desktop, double-click the newly downloaded file QW09R7Patch (15.6 MB) (unless you're using Windows Vista, in which case you will need to right-click the file and choose Run as Administrator, even if logged in as administrator).
Follow the on-screen instructions to install the update.
When finished, follow the instructions at the top of this article to ensure that Quicken has been updated to Release R7.