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Update Investment Transactions, Balances, and Holdings

Updated: 5/08/2012 | Article ID: GEN82425

Update an online account statement using a direct connection

(Your financial institution may refer to this as direct connect.)

When you connect to update transactions and balances, you retrieve information for all accounts at the currently selected financial institution that have been activated for online account access in Quicken.

  1. In the Account Bar list, select the account you want to use.
  2. On the Download Transactions tab, click Update Transactions.
  3. Depending on how you manage financial institution passwords, you may be prompted to enter a password (specific account password or Password Vault master password) at this time.
  4. Select  Update Now.
  5. Quicken displays progress indicators while your update is being processed. If you need to stop this online session, click Stop Update. (Optional)
  6. When the update process is complete, Quicken provides summary information.
  7. Select  Go To Account to begin reviewing and accepting downloaded transactions into your transaction list.

Update an online account statement using a Web-based connection

The exact location of the download page (see step 4 below) is determined by your financial institution. It is frequently in an area of the Web site identified as the Download or History area.

Once you initiate the download process, your Web browser begins to download a Web Connect transaction file. This file is recognized by the .QFX extension. Quicken recognizes this file type and activates your account.

  1. In the Account Bar list, select the account that you would like to download an online account statement for.
  2. On the Download Transactions tab, click Update Transactions.
  3. Quicken opens a browser window and displays your financial institution's Web site. Depending on your financial institution, you may be required to log in to your account.
  4. On your financial institution's Web site, look for a button or link that says Download into Quicken.
  5. Specify a date range and any other necessary settings, and then click the button or link Download into Quicken.
  6. Depending on your financial institution, you may be asked if you would like to save or open a file. Click Open to begin downloading information.
  7. After Quicken finishes downloading the .QFX file, open the account, and then review the downloaded transactions.

Notes

What is the difference between direct connect and Web connect?

Feature Direct connect Web connect
All services are available from within Quicken; you don't need to log in to your financial institution's Web site. X  
Two-way communication with your financial institution (access your account information, pay bills, transfer money, and so on). X  
You can usually specify a date range for the transactions you want to download.   X
Downloaded transactions are automatically matched with existing transactions, and new ones are entered into the register. X X

What if you do not see an Update Transactions button or a Download Transactions tab?

If you do not see an Update Transactions button on the Download Transactions tab but instead see a button that says Set Up Download, you need to set up your account for online access. To do this, click the Set Up Download button, and follow the on-screen instructions.

If you do not see a Download Transactions tab, troubleshooting information is available.

Is there an easier way to update several account?

Yes! Just activate One Step Update to consolidate transactions and balances for all your accounts at multiple financial institutions. You can use One Step Update to get quotes and check for software updates as well.

One Step Update does not work with Web connect accounts. Quicken may be able to upgrade accounts you currently update through your financial institution's Web site to another connection type that you can use with One Step Update. If this is the case, Quicken prompts you with a message to this effect.

 
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