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Install Quicken in Selective Startup Mode

Updated: 5/11/2012 | Article ID: GEN82240

Overview

In rare instances when a Quicken installation does not complete successfully, use the following advanced steps to eliminate issues encountered during the normal Quicken installation process.

Instructions

Note: This process requires you to restart your computer.

Restart your computer in Selective Startup Mode, and then install Quicken.

To restart the computer in Selective Startup mode:

  1. Click the Microsoft Windows Start button and select Run.
  2. In the Open field, enter MSCONFIG, and then click OK.
  3. On the General tab, select Selective Startup, and then select Load System Services (ensuring all others are unchecked).
  4. On the Services tab, in the area below the scrolling list, be sure that Hide all Microsoft Services is not selected.
  5. Click Disable all to clear all selected services.
  6. Select Windows installer, and then click OK.
  7. When prompted, click Restart.
  8. When your computer restarts, run the Quicken installation from the CD-ROM.
    When you place the Quicken installation CD-ROM in your CD-ROM drive, the Quicken installation should start automatically. If it does not, you can start it manually:
    1. Close all open applications.
    2. Click the Microsoft Windows Start button and select Run.
    3. In the Open field, enter D:\INSTALL.EXE, where D is the name of your CD-ROM drive.
    4. Click OK, and then follow the on-screen instructions.

After the installation process completes, return your system to its previous configuration:

  1. Click the Microsoft Windows Start button and select Run.
  2. In the Open field, enter MSCONFIG, and then click OK.
  3. On the General tab, select Normal Startup.
  4. Click OK, and then click Restart.

If the installation is not successful, try installing from your hard disk. For instructions, see Installing Quicken from the computer's hard disk.

 
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