Home > Support > How do I install or uninstall Quicken for Windows?

How do I install or uninstall Quicken for Windows?

Updated: 9/17/2014 | Article ID: GEN82028

Learn how to install or uninstall Quicken for Windows.

How do I install Quicken from a CD?

If you already have Quicken installed and would like to install a newer version, you do not have to uninstall the previous version first.

  1. Insert the Quicken installation CD into the CD/DVD drive.  Typically, the CD will auto-start the installation process for you.  If it doesn't
    1. Click the Start button and select Computer (or My Computer is older versions of Windows).
    2. Right-click the CD-ROM drive that contains the Quicken installation CD, and select Explore.
    3. Double-click the install.exe file.
    4. Follow the on-screen instructions to complete the installation.
    • What if I don't have a CD/DVD drive?
      More and more computer manufacturers are building computers without CD/DVD drives. If you have a Quicken CD and your computer does not have a CD drive, you cannot install Quicken on your computer directly. However, there is a work-around but you still must have access to a computer with a CD drive and a thumb/flash drive.  See What if I do not have a CD/DVD drive to install Quicken? below.
  2. The Quicken installation wizard will open. Click Next.
  3. Before installing Quicken, you'll need to accept the license agreement.  Once you do, click Next.
  4.  The next step is to select the destination folder.  It's recommended to use the default location.  Click Next.
  5. You're ready to install Quicken!  This window explains what will happen next, which includes uninstalling older versions of Quicken (not your data -- that's safe!) and updating Quicken to the latest release if you're connected to the internet.  Click Next to begin.
  6. The next window you'll see is the installation progress.
  7. You'll also see a smaller window pop up in front when it's downloading the latest updates.
  8. When Quicken finishes installing, you'll see a window that reads Installation Complete. Click Finish to open Quicken.

What if I do not have a CD/DVD drive to install Quicken?

More and more computer are being sold without CD/DVD drives. If you have a computer without a CD drive and if you purchased Quicken on CD or have an old copy of Quicken on CD you'd like to install, unfortunately there is no magical process that will let us extract the files from the CD without a CD drive. However, if you have access to a CD drive on another computer, you can save the content of the CD to a flash/thumb/USB drive, then install Quicken from that USB drive.

First, go to a computer with a CD drive (don't forget to take your Quicken CD and your USB drive with you!).

  1. Place the Quicken CD in the computer's CD drive. If you're asked to install Quicken, click No or Cancel.
  2. Insert your USB thumb drive in a USB port on your computer.  We'll use it in a minute.
  3. By your Start button on your Windows desktop, there should be a folder icon on the bottom task bar. If you mouse-over it, it'll say Windows Explorer. Click on that icon to open it. If you don't see the icon, click the Windows Start button and select My Computer.
  4. Right-click directly on the CD drive that contains the Quicken CD, then choose Copy.  You're copying the contents of the CD to your computer's clipboard.
  5. Close out of the windows you have open so you can get back to your desktop.  Right-click on your desktop, choose New > Folder.  You can rename the folder if you'd like, but it is not necessary.
  6. Once you've created the new folder on your desktop, right-click on the folder and choose Paste.  This will move the files from your clipboard to your new folder.
  7. We have the files necessary to install Quicken in that new folder.  We have to now put it on your thumb drive.  So again, right-click on the new folder and choose Copy.
  8. Open Windows Explorer again (as we did in step 3).  Find your USB flash drive.  Right-click directly on the drive, then choose Paste.  When complete, the Quicken install files will be in your thumb drive and ready for transport.
  9. Eject your USB drive.

Now, go back to your computer -- the one you want to install Quicken on. Bring the USB drive with you from the other computer. You won't need the Quicken CD any longer.

  1. Insert your USB thumb/flash drive into a USB port in the computer. When it registers, you'll see it available in Windows Explorer as an available drive.
  2. Once the USB drive shows up, double-click on the USB drive.  You'll see the new folder you created on the first computer.
  3. Right-click the new folder and choose Copy.
  4. Close out of Windows Explorer to reveal your desktop.  
  5. Right-click on your desktop and choose Paste.  This will make a copy your new folder on your desktop.
  6. When complete, double-click your new folder.
  7. Double-click on the folder DISK1. 
  8. Within DISK1, double-click on setup.exe to start the Quicken installation.

How do I install Quicken I purchased online from Quicken.com?

If you purchased Quicken as a download from Quicken online, you can download the Quicken installation on the My Downloads site. Downloads that were purchased directly from the Intuit web site are available for up to 3 years from the date of purchase. Be sure to login using your User ID and password.

  • How can I find Quicken after I download it?

    The name of the Quicken file you download from Quicken.com will represent the Quicken version and year.

    1. Click on your Windows Start button on your desktop.
    2. In the search field type QB*.exe -- this will find all files that begin with QW and end with .exe.
    3. Once you find your Quicken installation file, click on it. The installation will begin.

When you ordered Quicken from Quicken.com, it was required to provide your email address and create a username and password to access your download.  If you're like most people, you didn't write down your username or password or you misplaced it, but you remember your email address.  If that's the case, go to My Downloads and then click on the Forgot my Login (or if you know your username but forgot your password, select Forgot my password).

  1. Once you're able to sign in, you'll find a list of your purchases with a Download link on the right side.
  2. Once you download the installation file, find it on your computer.  (Typical locations for file downloads are the Windows Desktop or My Documents.)
  3. Double-click on the (.EXE) file (for example QW13PRM.EXE).
  4. Follow the on-screen instructions to complete the Quicken installation. 

How do I uninstall Quicken?

Note: If you are installing Quicken, you do not have to uninstall your old version first -- we'll do that for you.

When you uninstall Quicken, your data file will remain on the system in its current location. However, as a precaution, back up your data file to a safe place before you uninstall Quicken.

Microsoft Windows 7, 8 and Vista

  1. Click the Microsoft Windows logo (Start button) and select Control Panel.
  2. Under Programs, click the Uninstall a program link  The Uninstall or change a program window opens.
  3. in the list of programs, select your version of Quicken and click the Uninstall/Change button.
  4. If asked for your Administrator password, enter it and follow the on-screen instructions to uninstall Quicken.

Microsoft Windows XP / 2003 (Quicken 2014 and lower)

  1. Select the Windows Start button, and select Control Panel.
  2. Double-click the Add or Remove Programs icon, and select your version of Quicken.
  3. Click the Remove button and click Yes to uninstall Quicken.

What if Quicken is not listed in the Control Panel when uninstalling it?

You do not have to uninstall older versions of Quicken prior to installing newer versions of Quicken on your computer. However, is some circumstances Quicken does need to be uninstalled for technical troubleshooting and it is not listed in your Control Panel to uninstall.

If Quicken is not listed as a program in the Add or Remove Programs utility, or if Quicken did not get completely uninstalled from your computer, refer to the article Using the QcleanUI tool to uninstall Quicken.

What do I do if I get an error or problem while installing Quicken?

Read this: I can provide a list of common errors while installing.  If you don't find the error you're receiving here -- don't panic! -- I'd suggest searching for it instead.  For example, you'll see the first error in the list below starts with "Error 1303..."  You'll search for "Error 1303" up in the search field (at the top of this page).

2014 Crash Errors

While installing. . .

After the program has been installed. . .

General Errors

If your specific error is not listed, search for it on this page.  The error may not be originating in Quicken.  You can search for your error or message in a search engine, such as Google.

 
Community Discussions

Share advice with other Quicken customers about using our products and managing your finances.

Quicken Community
Still Haven't Solved It?
Did this article help you?
Content Article Feedback