Error 1911 or 1935 When Install of Quicken

When installing Quicken, you may get a 1900-series error message, most commonly 1911 or 1935, where install will fail.

The error you received is caused by the Windows Installer component being unable to install and/or register .DLL files properly.  The Windows Installer is a software component built into your Windows operating system that assists in installing applications on your computer.

Quicken 2011 and newer

To resolve this issue, we have an installer that will force-install the critical components, allowing for an installation of all components afterward:

1. Download the Bootstrap Install file appropriate for your version of Quicken from the bottom of this article.
   When prompted, choose Save.  (Save the file to your Desktop to make it easier to find.)
   Do not attempt to run this executable file across the internet. 
2. Double-click the QxxBootstrap.exe file you just downloaded.
3. Click Unzip.
   A new folder will automatically be created on your (C:\) drive: c:\Quicken20xxBStrap.
4. When the extract process is completed, click Close on the self-extractor.
5. Click your Windows Start button and choose Computer.
6. Double-click your C:\ drive.
7. Double-click Quicken20xxBStrap
8. Double-click Bootstrap20xx.
9. Double-click Disk 1.
10. Double-click Quicken 20xx.msi.
11. Follow the on-screen prompts to install Quicken.
    • The 19xx error will appear towards the end of the installation.
    • Click Ignore when this message appears.
12. CRITICAL: When this part of the installation is complete, you must re-install using the CD or download you purchased.

Note: If this procedure fails to resolve the installation error(s), Microsoft Support is the best solution available to resolve Windows Registry issues.  For general information on 1900-series errors, Microsoft Windows Installers, or bootstrap installations, please visit the Microsoft Support site or contact Microsoft Technical Support (which can be found by following the same link).

Quicken 2010

Quicken requires the .NET (pronounced dot net) Framework to be functioning properly in order to complete the installation of Quicken. The 1900-series errors received when trying to install Quicken indicates that the .NET installation for your operating system may be damaged.

Running Windows 7?

The .NET Framework is included as part of the Windows 7 installation, and does not allow us to repair or reinstall this component. In order to resolve this issue, we suggest contacting Microsoft for assistance.

Running Windows Vista or XP?

You will need to reinstall the .NET Framework. If you have complications or need assistance, then the best support for this key Windows component is provided by Microsoft. As an alternative, try visiting Aaron Stebners WebLog. Aaron Stebner is a Microsoft employee, and .Net expert.

Quicken 2012 Bootstrap Installer
Quicken 2011 Bootstrap Installer