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Error 1335: The cabinet file Data.cab required for this install is corrupt.

Updated: 8/11/2011 | Article ID: GEN82168

Overview

The following error occurs when installing Quicken:

Error 1335: The cabinet file Data.cab required for this install is corrupt.


Instructions

To resolve this error, make sure that both the Quicken CD and your computer's CD-ROM drive have been cleaned, and then perform a hard disk installation.

To clean a CD:

  1. Hold the CD with the shiny side up. Check the CD for visible dirt and scratches by tilting it slightly to reflect nearby light.
  2. If dirt is detected, use a soft, lint-free cloth and wipe the CD from the center in a straight line to the edge.
  3. For CDs that have excessive debris on them, consider using a gentle stream of warm water in combination with the soft cloth.

    Note: For scratched CDs, contact your place of purchase or Intuit for a replacement disc.

Dirt and dust often accumulate in the CD-ROM drive. To loosen this dirt, blow carefully into the drive. Canned air, available at most computer supply stores, can also be used for this purpose. If you are unable to manually clean the CD-ROM drive, consider buying a retail product designed to clean the drive.

If you do not feel comfortable performing the procedures mentioned above, contact a computer hardware specialist.

To perform a hard disk installation of Quicken:

  1. Close all applications that are running, and then restart your computer.
  2. Create a folder on your computer's hard drive called flat file:
    1. Right-click the Microsoft Windows Start button and select Explore.
    2. Create a new folder at the root of your hard drive, and then name it Flatfile, for example C:\Flatfile. (For detailed steps, please refer to Windows Help.)
  3. In the same explorer window, browse to the drive that contains the Quicken CD, and then copy the entire contents of the disk1 and custom folders on the Quicken CD into the C:\Flatfile folder:

    1. Right-click the CD-ROM drive and select Explore.
    2. Right-click the disk1 folder and then select Copy.
    3. Right-click the Flatfile folder on the hard drive and select Paste.
    4. Right-click the Custom folder on the CD-ROM drive and select Copy.
    5. Right-click the Flatfile folder on the hard drive and select Paste.

      Note: If any errors occur during step 3, there may be a problem with the Quicken CD, the CD-ROM drive, or your hard disk. If possible, try to install Quicken on another computer to determine whether the problem is with the CD or the original computer. (If the installation fails on another computer, see the Note above about obtaining a replacement disc.)
 
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