The following options can be used for canceling payments in Quicken:
Please follow the steps below to cancel a payment while its status is either Not Sent or is Sent if it is not within four days of the scheduled payment date:
It is possible to cancel a bill payment while its status is scheduled. After a bill payment's status is In Process or Processed, it is no longer possible to cancel or change the payment. To cancel a payment, please follow these steps:
It is possible to cancel an e-mail payment while its status is Unclaimed. After an e-mail payment's status is In Process or Processed, it is no longer possible to cancel or change the payment.
Cancel e-mail payments on the Payment Activity - E-mail Payments page.
Note: If you are a Quicken Bill Pay customer receiving the following message, and you do not have any outstanding payments that need to be sent, contact technical support for further assistance.
"You have outstanding payments or transactions that have not been sent. You must first send or delete them before you can disable this account."