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How do I unlock additional features in my 2011 edition of Quicken?

Updated: 1/23/2014 | Article ID: GEN82037

Learn how to unlock your edition of Quicken and, if necessary, reinstall Quicken if you've purchased an unlock.  (Applicable only to Quicken 2011.)

Are you interested in adding additional features to Quicken 2012, 2013, or 2014?  Go here.

Important: The Unlock feature is not available for unsupported versions of Quicken, nor can support generate new or lost unlock codes for unsupported versions of Quicken.   Unsupported versions of Quicken include Quicken 2010 for Windows and older.

What does it mean to unlock additional features in Quicken?

When you unlock your Quicken program, you are purchasing a higher tiered version with more features without paying the full price for a separate version. 

  • If you have Starter Edition, you can go to Deluxe, Premier, or Home & Business.
  • If you have Deluxe, you can go to Premier or Home & Business.
  • If you have Premier, you can go to Home & Business.

How do I unlock additional features in Quicken?

  1. In your Quicken program, select Help menu > Unlock Additional Features.
  2. A browser window will open with options to unlock additional features.  Choose the right version for you, then select Add to cart.
  3. Once you've checked out and paid, you'll be able to download and install your additional features.

How do I install Quicken 2011?

If you've unlocked your version of Quicken and need to reinstall or install onto another computer, you'll need to install the original version of Quicken you purchased first before unlocking again.

Did you purchase a digital (not physical) copy of Quicken from Quicken.com?  

  1. Sign into your Quicken.com account.  If you forgot your username or password, click the link and we'll help you retrieve it.  
  2. Once you sign in, click on Downloads & Unlocks on the left.  Your purchase should be available on the right to download again.  
  3. If you don't see it, you may have another account or purchased Quicken on CD.

Did you purchase a Quicken CD from us or a retailer?

Use your original disk to install Quicken.  Once it's installed, we can unlock it again (instructions on how to do this are below).

I can't find my disk or no longer have it.

You can order a replacement disk here.

 

I reinstalled Quicken, but it's my original version. How do I get back to the version I purchased?

If you purchased an unlock to unlock additional features in Quicken to a higher tier (for example, Quicken Deluxe 2011 to Quicken Premier 2011), you can unlock Quicken again without being charged.

 Important: Do not lose your unlock code!  We are unable to generate new unlock codes for unsupported versions of Quicken.  This includes Quicken 2010 for Windows and all prior versions.

  1. Click the Help menu and select Unlock Again.
  2. Select Go Online and click Continue or Next.
  3. Enter your Intuit ID and password.
  4. In the My Unlocks section of the My Account page, locate your order.
  5. Click View Details to see your unlock code.
  6. Select the Quicken Help menu and select Unlock Again.
  7. Select Enter Code and enter the unlock code.
  8. Click Continue or Next and follow the on-screen prompts.

I lost my Unlock Code. Help!

We are unable to generate new unlock codes for unsupported versions of Quicken.  This includes Quicken 2010 for Windows and all prior versions.

Your Unlock Code was originally emailed to you.  If you no longer have access to that email, and need to unlock Quicken 2011, contact Quicken Support for a replacement.  Again, we cannot generate new or obtain old unlock codes for unsupported versions of Quicken.

I need to reinstall Quicken from CD and get back to the version I was using

If you purchased an unlock code to unlock Quicken to a higher tier (for example, Quicken Deluxe 2011 to Quicken Premier 2011), you can unlock Quicken again without being charged.

If you're reinstalling Quicken on the same computer

  1. Insert the CD into your CD-ROM drive.
  2. When the Quicken Install Wizard opens, click Next.
  3. Select Reinstall a copy of Quicken and click Next.
  4. In the Unlock Code field, enter the unlock code provided on your purchase confirmation e-mail you received when you purchased Quicken. If you do not have the unlock code, follow steps 2 - 7 in "Reinstalling Quicken on a new computer" below.
  5. Click Next and follow the remaining steps in the install wizard.

If your reinstalling Quicken on a new computer

  1. Insert the CD into your CD-ROM drive.
  2. When the Quicken Install Wizard opens, select Buy and Install Quicken.
  3. Click Sign In (Do not complete purchase steps again).
  4. Under My Account /Order Status; enter the username and password you used when you purchased Quicken.
  5. Click the My Downloads and Unlocks tab.
  6. In the My Unlock section, click Unlock Again. A dialog box with the new unlock code appears.
  7. Copy the new unlock code and paste it in the Unlock field on the installation window.
  8. Click Next and follow the remaining steps in the install wizard.

With the release of Quicken 2012, Unlock was redesigned to give you specific features based on which version of Quicken you're using.  If you have Quicken 2012 or newer go here for help adding additional features to your copy of Quicken.

 
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