Quicken 2010: Quicken sounds are not functioning on Windows 7

NOTE:  This article applies to Quicken 2010 on Windows 7 only.  If you are using a different Quicken version or are on a different Windows operating system, see No Signature Quicken Sound (FAQ 7476).

We have updated the Sounds that Quicken uses so that they are more compatible with Windows 7.  To update your system:

1. Click your Windows "Start" icon
2. Choose Computer
3. Double-click your (C:) drive
4. Double-click Program Files (32-bit Windows 7) or Program Files x86 (64-bit Windows 7)
5. Double-click the Quicken folder
6. Right-click the Sounds folder and choose Rename
7. Rename the folder to OLDSounds
8. Close the explorer window

9. Right-click the appropriate replacement file here:

Sounds for 32-bit Windows 7

Sounds for 64-bit Windows 7

10. Choose Save Link As (Firefox users) or Save Target As (Internet Explorer users)
11. Save the file to your Desktop
12. Right-click the file on your Desktop
13. Choose Run As Administrator
14. Choose Yes if prompted with "allow changes" message
15. Click the Unzip button
16. Click OK to the message "18 files unzipped successfully"
17. Click the Close button

There are postings at various sites that indicate there are other issues with sounds on Windows 7. If the steps provided here fail to resolve your issue, please explore other possible resolutions from Microsoft, Creative Labs or your system manufacturer.