If you purchased an unlock code to upgrade Quicken (for example, to upgrade Quicken Deluxe 2009 to the 2009 Premier version), you can reinstall that same upgrade and unlock it again free of charge. However, you cannot use the same code to unlock a newly purchased or different upgrade (for example, an upgrade from Quicken 2008 to Quicken 2009).

To reinstall Quicken or install it on a new computer using your original CD, you must unlock Quicken again to gain access to the additional features of the upgrade.

• Quicken 2007 through 2009: See Adding features to Quicken.
• Quicken 2004 through 2006: Use the Unlock Again option or contact our Customer Support team for assistance.
• Quicken 2001 through 2003: Use our online unlock tool or contact our Customer Support team for assistance.
• Quicken 2000: Contact our Customer Support team for assistance.
• Quicken 98 or 99: You'll need to register the product. Information on registering Quicken 98 or 99 is available on our support site.

Using the Unlock Again option in Quicken

You might be prompted for your Quicken CD during this process.

1. Select the Help menu and select Unlock Again.
2. Select Go Online and click Continue or Next.
3. Enter your member ID or password.
4. In the My Unlocks section of the My Account page, locate your order.
5. Click View Details to see your unlock code.
6. Select the Quicken Help menu and select Unlock Again.
7. Select Enter Code and enter the unlock code.
8. Click Continue or Next and follow the on-screen prompts.

Using the online unlock tool

1. Select the Quicken Help menu and select Unlock Quicken.
2. Write down the serial number that appears, and then access our online unlock tool.
   Important: Do not close the window with the serial number. If you close the window, the unlock code will not work properly.
3. Follow the on-screen prompts to obtain a new unlock code.
4. Close the online unlock tool and enter the unlock code in the field provided.

Contacting our Customer Support team

Please have your original order number from your order confirmation e-mail available when contacting us. A Customer Support agent will issue a new unlock code.

To contact Intuit's Customer Support team:

1. E-mail and chat support are available 24 hours a day, 7 days a week.
2. You can also request a callback from our Customer Support center between 5:00 A.M. and 5:00 P.M. Pacific time, Monday through Friday.